Refund Policy
Welcome to Weboden. We believe in complete fairness and clarity, which is why we do not hide behind complex legal terms. Our refund policy is built on a very simple and logical principle: test before you buy.
You Had 30 Days to Evaluate the Platform
We understand that you need time to make sure an analytics platform fits your specific needs. This is exactly why Weboden offers a 30-Day Free Trial on our STARTER plan. This trial requires no credit card and absolutely no upfront payment. You have a full month to create an account, add your website, test the core features, monitor the charts, and explore the dashboard completely free of charge.
A 30-day period is more than enough time to study our tools, evaluate their performance, and see if you like the platform. No pressure, no commitments — just data-driven decisions.
Strict No-Refund Policy
When you consciously choose to enter your billing details and upgrade to a premium plan (whether monthly or annual), it clearly means you have already tested the service, you are fully satisfied with it, and you want to unlock advanced features like Team collaboration or White-labeling.
Since you already know exactly what you are purchasing, it is only logical that once a payment is processed, the funds cannot be returned. No partial refunds or credits will be issued for any unused days of your billing cycle. By making a payment, you agree that you have tested the product and waive the right to any subsequent refund requests.
Subscription Cancellation
You maintain 100% control over your business account. You can cancel your paid plan at any time directly through your dashboard settings. After cancellation, your premium access remains fully active until the end of the paid billing period, and no further charges or renewals will occur.
- Cancel anytime — no hidden termination fees.
- Full access continues until your billing cycle ends.
- Your data remains exportable even after cancellation.
Support
Our team is here to assist you with any technical issues or questions you may encounter. If you have difficulties navigating the site or managing your plan, please contact us. We'll respond within 14 working days to all inquiries — but typically much sooner.
By subscribing to any paid plan, you acknowledge that you have taken advantage of the 30-day free trial and agree that Weboden's services are rendered instantly upon payment. This refund policy is part of our Terms and Conditions and ensures fairness for both parties.